How do I get help with my order?<\/strong><\/div>\n
For assistance, please contact our Customer Support team click contact.<\/div>\n
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Why is my order history empty?<\/strong><\/div>\n
If your order history is empty, it probably means your charges were declined when you tried to place your order. This means that we never actually accepted payment for your order. If you are seeing a charge on your bank statement, your bank should be able to process the amount back to your account within 5-7 days.<\/div>\n
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Why didn\u2019t my order go through?<\/strong><\/div>\n
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If your order did not go through or does not appear in your order history, it probably means your card was declined. Here are a few reasons why that may have happened.<\/p>\n
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The card is expired.<\/li>\n
The account has insufficient funds.<\/li>\n
The card was reported as stolen or frozen.<\/li>\n<\/ol>\n
If you are using a debit card, be sure it has a CVV and can be billed as a credit card. Your order will also not go through if the product is unable to ship to your country.<\/p><\/div>\n<\/div>\n<\/div>\n
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Where can I find an invoice for my order?<\/strong><\/div>\n
You can find your order invoice on your Order page by clicking \u201cOrder No\u201d. This page as well as the confirmation email you received can be used as an invoice for your records. Please note, merchants are unable to attach an invoice to the outside of your package for customs purposes.<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n
[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"
[vc_row][vc_column][vc_empty_space][vc_column_text] FAQ\u2019s [\/vc_column_text][vc_empty_space][vc_tta_accordion style=”modern” shape=”square” spacing=”5″ gap=”5″ c_icon=”chevron” c_position=”right” active_section=””][vc_tta_section title=”How long will it take get my package?” tab_id=”1519089538803-6c59c872-aa91″][vc_column_text]Orders typically ship within 3-5 days. Shipping times vary based on the<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1060","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/gleeray.com\/wp-json\/wp\/v2\/pages\/1060","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gleeray.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/gleeray.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/gleeray.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/gleeray.com\/wp-json\/wp\/v2\/comments?post=1060"}],"version-history":[{"count":0,"href":"https:\/\/gleeray.com\/wp-json\/wp\/v2\/pages\/1060\/revisions"}],"wp:attachment":[{"href":"https:\/\/gleeray.com\/wp-json\/wp\/v2\/media?parent=1060"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}